EDCS Levels of Service

Total accessibility is the goal of every EDCS remediation. Contrary to common belief, passing an automatic check alone does not ensure accessibility. Un-tagged content, inactive URLs, and incorrect reading order are examples of errors that are overlooked by Adobe Acrobat's autochecks. A document that is blank to a screen reader can be made to pass but is obviously not accessible or compliant.

Structured documents are accessible documents. Comprehensive remediation adds value to documents, for both sighted and sight-impaired users.

Bid Request Form

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Complete remediation includes these services:

• Determine if the PDF file has been properly tagged. Verify tagged elements are properly sequenced and applied. Ascertain that tag list follows document reading order exactly for optimum reading order and reflow for screen readers
• Style tags applied appropriately to all text
• Correct pagination added to thumbnails
• URLs checked/activated
• Bookmarks added (documents over 9 pages)
• Table of Contents made active
• All internal and external active links made BLUE (optional)
• Correct properties, initial view settings, correct tab order, "fast view" set, custom properties removed, language set
• Tables scoped (header and data cells appropriately tagged); all tabular data edited/tagged as tables with scoped columns and rows; tables created where absent
• Add Alternative Text. Add informative and concise alternative text and descriptions for all non-text elements
• Artifact all table PATH (border) tags (optional)
• Removal/artifact all background graphics
• Complete Adobe Acrobat Pro 11 accessibility report showing no errors or warnings
• Complete HHS checklist (optional)
• Spot check with screen reader (JAWS or equivalent)
• Complete Quality Check

Exclusions or additions to the listed services at client's request. Deliverables include remediated PDF and time-stamped validation reports from Acrobat Pro 11: "Accessibility Full Check", and agency checklist if requested. Please provide guidelines/requirements at time of bid request.

Fillable Form PDFs- add these services:

• Creation/edit of form fields
• Tool tips added to form fields.
• Formatting applied to form field (date, currency, etc.)

Note: Remediation limited to form documents created in Acrobat.

Minimum specifications:

• No character encoding errors present
• Document created with editable fonts
• Alternate text descriptions of graphics/figures included or provided by client
• Document properties (Title, Author, Subject, Keywords) provided by client

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Terms and Conditions

All bid requests will include expected time frame for the job, date of document delivery from client to EDCS and date of remediated document delivery from EDCS to client. Bids provided by EDCS are valid for 30 days. EDCS will evaluate documents requiring remediation and deliver a quotation of price per page for desired level of remediation  and any additional charges that may be incurred to complete the remediation. Our evaluations are thorough, but there are sometimes issues that do not show in our evaluation that may make some documents impractical or impossible to remediate into accessible documents. EDCS reserves the right to inform client of any documents that fall into this category prior to document remediation; documents will not be remediated and remediation charges for these documents will be subtracted from final invoice. At client’s request, and upon agreement from EDCS, documents not remediated due to aforementioned issues, or any pre or post-remediation document processing or editing, will be charged at $100 per hour. Services not specifically required for compliance may be excluded from remediation, at client's request. Documents 50 pages or less are subject to a $50 short-document administrative fee.  

 Bid Request Form

Terms effective 12/11/2013

Interpreting Section 508 Regulation 1194.22

Look here for answers to your specific questions about what makes a PDF document compliant with Section 508- but don't squeeze your brain too hard, as there's not much "specifying" going on. It all comes down to interpretation- what is "accessible" and "usable"?

Here's an excerpt from the regulation, the part that applies to remediating PDF documents:

§ 1194.22 Web-based intranet and internet information and applications.

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

(e) Redundant text links shall be provided for each active region of a server-side image map.

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

(g) Row and column headers shall be identified for data tables.

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

(i) Frames shall be titled with text that facilitates frame identification and navigation.

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by assistive technology.

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with §1194.21(a) through (l).

(n) When electronic forms are designed to be completed on-line, the form shall allow people using assistive technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

(o) A method shall be provided that permits users to skip repetitive navigation links.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.